Wednesday, March 16, 2011

The complaint of Italians in Japan "Return? Very high price." Alitalia remedy

They want to go back, oh yes, the Italians living in the nightmare spot in Japan in check for the nuclear crisis, after the earthquake that the most tragic memories of the Rising Sun country. But many have not yet been able to do so, and not only because of the difficulty in which the earthquake has made the transportation network, even away from the warmer area, such as Tokyo and Osaka.

The problem, believe it or not, is not only when to leave, nor from where (only now all Alitalia flights have been permanently moved from Tokyo to Osaka safe), but finding a reasonable rate. Adam Lussier is part of a group that has formed on Facebook collects 120 Italians, including residents and people who have a base in the Land of the Rising Sun.

Men and women who have tried in the past few hours the road one way to Italy, but had to withdraw in the face of air fares to 4, even 5 digits (for two). Some have found the problem directly in the airport, without notice. "I am in Japan with my wife - Lussier writes in a statement - I went on the Alitalia site to see the cost of two tickets starting tomorrow, March 17, and only two go (let it) it cost € 10,300, if I wanted to start on March 18 there are no seats, while € 19 March 8954 ...

so, free, just business. Yesterday, a girl of our group went with the luggage at the airport to Osaka Kansai thinking of taking the ticket at the airport, it cost him € 5,000 and is due back in town because it did not have that money ... if I could afford two tickets one way from € 10,300, I do not sell them because my credit card is limited to 2,600 € as that 99% of ordinary mortals.

"Experience Japan is a major challenge to Western in ordinary conditions. Unimaginable what you can try in a situation of maximum emergency in an alien world of characters, where English is spoken a lot less than you think and where news comes and badly even by those who know the kanji birth.

And if to feel disoriented, lost, just come by, foreign, to Charles De Gaulle blocked by snow, think of the same feeling, magnified exponentially, a European buffeted between the impenetrable and its Tokyo Narita airport, with a credit card enough. "We are told that the situation is calm in Tokyo," it said in a summary statement of the Facebook group "but we are not quiet at all, and almost all want to come back." As written in the blog "Flights to 'cheap' - € 1800 per ticket type are only 5-6 days from the date of booking, and that for many of us too." Tests carried out on the website of the company from the Republic (Italy) to around 13 - see picture - on the route Rome-Osaka for three days starting today gave the following: the availability of zero for the start today, rates ranging from the 2750 and 4400 € for the three following days.

Italians ask - legitimately - to be able to leave at once, and different conditions. "We have to say - reads the blog - 'If you want, you'll go to the airport and boarded without a ticket or you will get a fixed price from 500-600 €,' even though there is free only business, and also for any couple Japanese.

" When contacted on the subject, Alitalia has denied that there were phenomena of profiteering. "Tariffs were those he encounters anyone looking for a place in full flight on the day of departure or the day before, was not practiced any increase" - said Alitalia's chief press officer, Paolo Di Prima.

After that, the company issued a statement in which it confirmed that all 18 flights weekly Italy-Japan remains operational, albeit with only departure from Osaka, which means that flights departing from Tokyo normally have been transferred into the second Japanese city, further south and then farther away from the epicenter of the earthquake and the stations at risk.

Alitalia also announced the introduction of a special "go show", from 800 € to encourage the return of the passengers even without reservation, applicable to "all places not booked regardless of fare classes available. A fee that is not found in network, but will be applied "live" to those who are present at the airport in Osaka.

Moreover, there is a rebate of up to € 130 for those who are forced to move from Tokyo to Osaka by Shinkansen trains, which operate in a substantially regular . Conditions, subsequently inform the Italian company "in line if not lower than those charged by other companies." In general, all passengers to and from Japan are invited to visit www.

alitalia. com or call toll free (Italy) 800.65.055 and the call center at 06.2222. Still, those who have reservations and tickets issued on flights to and from Tokyo until March 31, allowed the exchange of prentotazione or itinerary without penalty, while the repayment Tickets are limited to those who have between 11 and 18.

Finally, the special Alitalia flight required by the City of Florence to allow the return of musicians of the Maggio Musicale Fiorentino, on tour in Japan, will start tonight from Pisa. The group, about 200 people, therefore will fall between now and tomorrow, with four scheduled flights (arrivals in Rome and Milan, then to Florence) and precisely with the charter flights from the city of Tower.

The orchestra, under Maestro Zubin Mehta and the staff (100 people), will move to China instead. In the evening, the mayor of Florence, Matteo Renzi has also given the green light to allow the charter that will transport the musicians have taken up other Italians who decide to return, subject to availability.

"If we can be helpful to others we are happy to do so," says the mayor on his Facebook page, where he also writes that he "spoke with Alitalia, Sabelli, thanking him for what has been done for the May."

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